CREATE DIGITAL NEW CUSTOMER ACQUISITION SUCCESSFULLY
Challenge:
Our expedition partner is a leading food and beverage solution provider for manufacturing companies, offices, health care facilities and administration businesses. Their new customer structure increasingly moves to “digital natives”. Thus, requirements regarding an easy, fast and fully digital contact route from first contact to product information to contract and support services rapidly grow.
New possibilities for successful “digital customer interaction” and “lead generation” should be explored and brought in line with existing sales and service channels.