INNOVATIONS IN CORPORATE CUSTOMER BUSINESS

Innovations in corporate banking

Challenge:

New digital business models, FinTechs and cross-industry competition are leading to market transformation. Supply and demand structures are changing. At the same time, new business opportunities are emerging.

As a leading financial institution with a successful corporate client business, our expedition partner pursues the goal of proactively identifying and designing new revenue models and innovative business opportunities for corporate banking at an early stage.

Expedition Approach

  • Insight dialogues with management and employees; Perspective, ideas, thoughts.
  • Cross-market and cross-industry Innovation & Technology Scouting to identify tailor-made impulses for “innovations in corporate banking”.
  • Using agile innovation methods, 13 top-relevant “Quick-Win Pilot Topics” were conceptually developed and enriched with the perspectives and know-how of management and employees.
  • Interactive sessions; Prioritize the first Quick-Win pilot topics. Development of advantageous implementation paths from use cases, business models up to first business cases.
  • User testing on two prioritized Quick-Win pilot topics; Integration of customer feedback.
  • Coordination of joint activities for quick-win implementation of priority pilot topics.

Expedition success

  • Development of an agile pipeline with top-relevant business opportunities for corporate banking with earnings potential > of € 5 million.
  • Interactive, customer-centric design. Successful realization of two prioritized Quick-Win pilot topics in the market “Test & Learn”.
Back to case Studies